FoShan,GuangDong,China
  • +86 13711609250

Privacy Policy

Last Updated: May 10, 2026

1. Introduction

Welcome to Oude Outdoor (referred to as "we," "us," or "our"). We deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://oudeoutdoor.com) or engage with our B2B manufacturing, OEM/ODM, and global logistics services.

2. Information We Collect

In order to provide you with custom outdoor shading solutions (such as bioclimatic pergolas, aluminum carports, and patio covers), we may collect the following types of information:

  • Information You Provide to Us: When you request a factory-direct quote, fill out a contact form, or discuss project details, we may collect your name, company name, email address, phone number, shipping address, and specific project requirements (including architectural blueprints or custom dimensions).
  • Automatically Collected Data: When you browse our site, we automatically collect data such as your IP address, browser type, device information, operating system, and browsing behavior on our site through cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected data for legitimate B2B business purposes, including:

  • Providing accurate quotes and custom engineering solutions.
  • Fulfilling OEM/ODM orders and coordinating global sea freight/logistics (e.g., sharing necessary shipping details with our trusted logistics partners).
  • Communicating with you regarding your orders, installation guidance, or warranty claims (such as our 10-year structural warranty).
  • Improving our website's performance, user experience, and product offerings.
  • Sending you relevant B2B industry updates or product catalogs (you may opt-out at any time).

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data in the following strictly controlled circumstances:

  • Service Providers: We may share necessary details with trusted third-party vendors who assist us in operating our website, processing payments, or delivering products to you (e.g., international shipping and logistics companies).
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, or to protect our legal rights and the safety of our users.

5. International Data Transfers

As a global manufacturer headquartered in China, the information we collect may be transferred to, stored, and processed in China or other countries where our secure servers are located. By using our website and communicating with us, you consent to the transfer of your data across international borders, fully protected by standard data protection clauses.

6. Your Privacy Rights (GDPR & CCPA Compliance)

Depending on your location (such as the EU or California), you have specific rights regarding your personal data:

  • The Right to Access: You can request a copy of the personal data we hold about you.
  • The Right to Correction: You can request that we correct any inaccurate or incomplete information.
  • The Right to Deletion (Right to be Forgotten): You can request that we erase your personal data under certain conditions.
  • The Right to Opt-Out: You can unsubscribe from our marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

7. Data Security and Retention

We implement industry-standard security measures, including SSL encryption and secure firewalls, to protect your data against unauthorized access, alteration, or destruction. We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal and accounting obligations.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function optimally.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

  • Email: contact@oudeoutdoor.com
  • Phone: +86 13711609250
  • Address: Foshan, Guangdong, China